Please take a moment to thoroughly read the instructions prior to restoring your recovered data.
Preparation
Before attempting to restore recovered data (regardless of the operating system), your system should meet the following criteria:
Important: If your software applications have already been installed, these files should not be restored from the returned media. Only files not currently on the system should be restored. You may cause file corruption by overwriting system and/or application files.
Select the media that your data was returned to you on for additional restoration directions.
Our technical support team is available at 1-800-584-1621 or 1-952-937-2121 to help you restore files and data. Please complete the preparation steps outlined above prior to contacting technical support so that we can provide you with the most efficient service possible.