||Jason Andres, MSA Computer Ltd.
"Our customer brought in her computer for repair with critical data missing. We sent the drive to an ISO certified data recovery center and were told that the data was unrecoverable - if they couldn't recover it, nobody else could. I decided to try again with Ontrack Data Recovery and they said the chances of recovering the data were good. Ontrack lived up to their word and recovered a lot of data. I am extremely pleased with Ontrack and will recommend their services to everyone."
Our customers speak volumes. Submit your own comment or story.
Ronald Jankowski, Ford Motor Company
"All my data was lost. After an unsuccessful recovery attempt by our IT people we decided to give Ontrack Data Recovery a shot. To my delight, they recovered most of my 6 years of data. Great job."
Walter Johnson, Hewlett Packard
"My experience with Ontrack was amazing. I had a fatal hard drive failure
and a failed back-up solution. Your organization was able to recover every single file, all 18+GB. Thanks for saving the day!"
Roy Davidson, Davidson & Company
"We lost a RAID 5 drive
on one of our main graphics systems. Because we had no current backup of the work that was on the drives, we were faced with the possibility of losing customer confidence because of tight deadlines. Ontrack was a dream to work with and very responsive to all of my needs. Of the 256 gigs recovered, over 99% were good files. If we had to redo the current work on the drives, our cost would've been upwards of $100,000."
Kent Hopson, Lockheed Martin
"I have used Ontrack Data Recovery services
on several occasions to recover data from failed hard drives
. In every case Ontrack was able to retrieve all of the needed data. I am very pleased with the results and will continue to use Ontrack services with confidence."
Burt Boudreaux, Kraft Foods
"Today, very few companies offer both first class customer service and products. Ontrack recovered all the data from a damaged drive
I sent them and it was done in a timely manner with excellent communication throughout the whole process."
George Mizusawa, Nortel Networks
"After another service provider told me they couldn't recover the data, they suggested that [Kroll] Ontrack might have better luck. It proved true and only a few days after [Kroll] Ontrack received the drive, I received 99% of my data."
Bill Olsen, Assistant Director of Technology, Parkway School District
"The "user volume" had disappeared from our SAN
erasing a significant fraction of a terabyte of home directory data for over 2,500 district staff. Since we could not remount the lost volume, and our backup tapes proved to be incomplete, we contacted Ontrack. Through the following two days, Ontrack performed a Remote Data Recovery
of the failed volume. A short time later we were able to mount and access that data on the volume just as it had been prior to the failure. I found their RDR services
to be a highly satisfactory solution."
Richard Durocher, Filene's / Kaufmann's
"I have used your firm through the course of 8 yrs. I have always been delighted on how quick and how efficient your company has been. Keep up the good work."
Rojelio (Roy) Hernandez, Service Supervisor, Tyco International
"Your company was able to retrieve the data for us at a fraction of the cost to recreate it. The professionalism, courtesy and "the customer is my reason for being" attitude displayed by Ontrack is almost unknown these days. You have a customer for life."
Dan Benevento, Princeton University / Dept. of Elec. Engineering
"The service we experienced with Ontrack was excellent. We had an "emergency recovery" done on a hard drive and it was completed and delivered within 24 hours! Thank you for your excellent customer service!"
Christopher K. Benson
"When my screen went blue, I was concerned because my hard drive held hundreds of pictures of my son from birth to 6 months. Losing the pictures really wasn't an option but it felt like almost a certainty! I was so happy when I found Ontrack Data Recovery. The turnaround was extremely fast and I am elated to say every bit of data was recovered. Ontrack has my vote. Their customer service excellence, along with their first rate technical capabilities, can't be beat."
Jessica Russell, NBC Universal
"While attempting to initiate a re-directed Exchange restore
, we inadvertently overwrote a live Exchange server
, killing mail functionality for 1,500 users. We engaged Ontrack around noon on Friday and were lucky enough to get in contact with the Remote Data Recovery service
. Over the next few days, RDR engaged in an intensive recovery process. We finished up the recovery at midnight on Sunday night, just in time to look like heroes on Monday, and it's all thanks to Ontrack's dedication, and hard work."
Norma Vasquez, Universal Music Group
"Our in-house IT dept. could not get the crashed drive
to read and had no other recourse but to send it in to the professionals at Ontrack. Great job Ontrack, and we love the customer service!"
Melissa Igbineweka, FedEx Services
"You guys saved me from having to recreate everything I'd done -- all my work from Jun thru Dec -- in the first 6 months of our fiscal year, by recovering the file from "bad sectors" on my hard drive
. I'm going to owe my nephew forever for referring me to your terrific service!"
Brigid Massaro, GE Healthcare
"After my hard drive experienced physical damage, I contacted Ontrack to recover my data. The level of customer service that I received was outstanding. I was constantly kept up to date on the status of my data recovery, and the entire process was quick and hassle-free."