Data Recovery Help & Quote Request
Kroll Ontrack® is dedicated to providing its customers with premium service and unmatched customer support - offering multiple online tools and dedicated phone and email contacts to address your every need.
Access and manage your requests and activity with Ontrack® Data Recovery, the most trusted name in data recovery.
Take the expertise of 200 data recovery engineers worldwide. Add twenty years of data recovery experience, the most extensive set of proprietary data recovery tools and processes, and an unmatched commitment to exceptional customer service and you have the perfect equation for solving data loss problems.
"I have already received the external drive with my data on it and want to take this opportunity, once again, to say a very sincere thank you, to you, Kroll Ontrack and of course WD support, for all the wonderful help and warm service, that you have all provided, over the last couple of months.
It's amazing that you have managed to recover nearly all the data, which has made us so happy to be able to see our family photo's/video's etc. and for me to be able to work on my clients projects once again.
This experience has given me the confidence to purchase more WD products and also recommend Kroll Ontrack, as the best data recovery company, to all my friends, colleagues and clients. Thank you all so much."
David and Family
"I'd always been told that Kroll Ontrack is very good at what they do and that the sooner Kroll gets the drive, the better the success of recouping the files. So as soon as I realised the drive was failing I stopped using it and sent it straight to Kroll Ontrack, It took just over a week for Kroll Ontrack to recover all files on the drive"
Damien Bredberg, Professional Photographer.
"be honest, we were just writing it off. We didn’t even think that there were people around who did this sort of work. It’s been a really fantastic outcome for us."
Ross Beck, Orly Productions
"All my data was lost. After an unsuccessful recovery attempt by our IT people we decided to give Ontrack Data Recovery a shot. To my delight, they recovered most of my 6 years of data. Great job"
Ronald Jankowski, Ford Motor Company
"We got straight through to the guys in Australia and within 30 minutes we had a call back from their technician advising what was the best software to use to restore the tape. We could buy the software immediately and they would issue the license instantaneously. They provided awesome customer service."
Niall Rayner, Global Technologies
"I just want to compliment you on the outstanding service that I received recently. I have never experienced such a level of customer communication that I have with you guys. Losing data can be disheartening and it is good to get continuous feedback as I was provided. There were up to date e-mails sent to me letting me know exactly the status of my project as well as personal follow-up calls that reassured me that progress was being made. I greatly appreciate the efforts and commented to your staff that it was the best customer service I have ever experienced!"
James B. Haybyrne, Chairman & CEO, Strategic Thinking Group
"After another service provider told me they couldn't recover the data, they suggested that [Kroll] Ontrack might have better luck. It proved true and only a few days after [Kroll] Ontrack received the drive, I received 99% of my data."
George Mizusawa, Nortel Networks