Kroll Ontrack develops techniques to recover data from Dell EqualLogic systems
Leading data recovery provider is the first and only company to offer proven recovery capabilities for these systems
SINGAPORE – 22 September
2011 – Kroll Ontrack, the leading provider of information
management, data recovery, and legal products and services, today
announced new data recovery capabilities for Dell EqualLogic SAN
systems. Using proprietary technology it developed to address Dell
EqualLogic system data losses, Kroll Ontrack is now able to recover
data from both traditional and virtualized file systems on Dell
EqualLogic storage products.
“Recovering data from a proprietary file system on a storage unit can
be a very complex process, especially if virtualization is a part of
the puzzle,” said CK Lee, country manager, Kroll Ontrack Singapore.
“Committed to leveraging the expertise of our worldwide engineering
team to support our customers and partners, Kroll Ontrack works to
develop unique data recovery solutions for new technologies as soon as
they are needed. A customized solution allows us to perform these
recoveries effectively and efficiently in a matter of days.”
Dell’s EqualLogic storage solutions deliver the benefits of
consolidated networked storage in a self-managing, iSCSI storage area
network that is affordable and easy-to-use, regardless of scale. As a
result, a growing number of organizations use Dell EqualLogic systems
as storage solutions in virtualized server environments. Even though
modern systems like Dell EqualLogic include replication and backup,
these technologies still use disks, which are vulnerable to physical
failures. Moreover, 40 percent of data loss is a result of human error,
against which even the most failsafe system can struggle to protect.
“To develop this capability, our engineers extensively researched the
file system, which includes a patented page-based volume management
system,” said Lee. “These multiple layers of complexity make recovery
from proprietary systems time-consuming. Now that Kroll Ontrack has
developed this capability for Dell EqualLogic systems, as it has done
for many types of storage solutions previously, it can offer unequalled
rapid recovery services for this hardware architecture.”
Specifically, Kroll Ontrack engineers built proprietary tools that can
emulate the Dell disk controller while extracting as much data as
possible from disks with logical errors, bad sectors and many other
error types. These tools replace the hardware and controller modules in
an EqualLogic system and allow Kroll Ontrack engineers to work around
disk corruption, missing drives and any other problems that may have
caused problems for the original system.
Ultimately, this new capability enables Kroll Ontrack to perform in-lab
recoveries without removing anything but the affected physical disks
from the client’s premises. Functional parts of the file system can be
left operational while data is recovered from faulty disks. Even remote
data recoveries are possible under certain circumstances. This
translates to less downtime for the client and a quick return of
mission-critical data.
About Kroll Ontrack Inc.
Kroll Ontrack provides technology-driven services and software to help
legal, corporate and government entities as well as consumers manage,
recover, search, analyze, produce and present data efficiently and
cost-effectively. In addition to its award-winning suite of software,
Kroll Ontrack provides data recovery, data destruction, paper and
electronic discovery, document review, computer forensics, secure
information services and ESI consulting. Kroll Ontrack is the
technology services division of Kroll Inc., the global risk consulting
company. Kroll is a subsidiary of Altegrity, an industry-leading
provider of information solutions. For more information about Kroll
Ontrack and its offerings please visit: www.ontrackdatarecovery.com.sg.
For media enquiries please contact:
Czarina Cabuyadao
Email: krollontracksg@lewispr.com
Telephone: +65 6571 9140
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